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Troubleshooting

Networks that block VPNs: work, school and some countries

Some networks block or inspect VPN connections on purpose. Stealth gets through most of them, but not all, and the network's rules still apply.

Updated

Networks at workplaces, schools, campuses and some hotels, and internet providers in some countries, block VPNs. Usually they cut off UDP traffic or known VPN protocols, and the handshake times out.

  1. Choose Stealth in Settings › Protocol. It carries WireGuard inside TLS 1.3 on port 443, like a website.
  2. Try another location. Some filters block particular server addresses.
  3. If the network only lets through a short list of services, or inspects every connection in depth, no setting may be enough. Mobile data may work instead.

Networks that inspect encrypted traffic

Some company and school networks, and some antivirus apps, open encrypted connections to inspect them. PryVPN checks our certificates and refuses to connect when they've been replaced, so it tells you the network is inspecting traffic instead of sending anything. Try Stealth; if that's inspected too, use another network.

Devices managed by an organization

A work or school phone can be set to forbid VPNs. Android then doesn't let PryVPN start, and only the administrator can change it. See Another VPN or a work profile.

Using a VPN is legal in most countries, but some restrict it, and schools and employers can set rules for their own networks. You're responsible for following the laws and rules that apply to you.

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